Additional service charges
Insurance2.2% of total purchase value
Inspection$5 up to 5 pieces, then $1 per additional piece (minimum $5)
Item management charges
Discard / shredFree
Scan / photo$5 for the first page, then $1 per additional page
Storage charges
PackagesFree for 30 days (maximum 60 days). After 30 days: $1/day, or $2/day for oversized packages over 1m3. Packages held for 60 days are automatically discarded.
Mail items (Premium only)Free for up to 30 days. Mail is shipped automatically when any item has been stored longer than 30 days.
Return processing charges
Return shipping only$11 per registered item. Customer must contact the store and provide a return label when required. Additional fees may apply for partial-content returns.
Return handling + shipping$33 per registered item. Additional fees may apply for partial-content returns.
APO/FPO address shipping
Handling fee$27 per shipment (includes one received package) + USPS Priority Mail rate
Extra consolidated package$11 per additional received package
Pick-up handling fees (appointment only)
Packages$1.10/lb (minimum $33/box)
Mail items (Premium only)$11 per pick-up
Personal shopper charges
Regular shopping feeBasic/Premium: 15% of purchase value (minimum $10). Distributor: 10% of purchase value (minimum $10). A $30 minimum may apply for selected stores.
Additional shopping feeRegular shopping fee + $33 for in-store buying, phone/fax/email orders, store pick-up, or special handling requests.
Merchant contact (inquiry)$33/inquiry. Nu Skin inquiry: $16.